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Frequently asked questions
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Getting started
What is English Era Studio?
What level do I need to be to start?
Is it free to use?
Do I need to create an account?
Courses & content
How are the courses structured?
How long does it take to complete a course?
Are new courses added regularly?
Can I download lessons for offline use?
Vocabulary & practice
What is the My Words feature?
How does the practice system work?
How many words can I save?
Account & billing
Is it a subscription?
Is there a discount for buying more?
Can I get a refund?
Can prices change?
How many devices can I use my account on?
I paid but can't open my course. What do I do?