Getting started

What is English Era Studio?

What level do I need to be to start?

Is it free to use?

Do I need to create an account?

Courses & content

How are the courses structured?

How long does it take to complete a course?

Are new courses added regularly?

Can I download lessons for offline use?

Vocabulary & practice

What is the My Words feature?

How does the practice system work?

How many words can I save?

Account & billing

Does my subscription renew automatically?

How do I cancel my subscription?

Can I get a refund?

Can I switch between monthly, quarterly, and yearly plans?

Can prices change?

How many devices can I use my account on?

I was charged but can't access premium content. What do I do?